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If you have any questions about the product usage, please feel free to contact us by email at any time:
✉️ wedoplant.official@gmail.com

If you find any defects in the craftsmanship or materials of the product, please attach the order number and a description of the problem. Please contact us through the following methods and we will handle it promptly:
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About Plant Caddy

Q1: In which scenarios is Plant Caddy suitable for use?
A1: Plant Caddy is suitable for the movement of indoor and outdoor potted plants. It is particularly suitable for large flowerpots, plants that are not convenient to move, or potted plants that need to be frequently adjusted in position. It can protect the floor from being scratched and at the same time reduce the physical exertion during transportation.

Q2: What is the load-bearing capacity of Plant Caddy?
A2: The load-bearing capacity of different models of Plant Caddy varies, usually ranging from 10kg to 50kg. When purchasing, choose the appropriate size based on the weight of the flowerpot to avoid overloading and damaging the pulleys.

Q3: Will the pulleys of Plant Caddy scratch the wooden floor?
A3: High-quality Plant Caddy usually adopts soft rubber or nylon pulleys, which will not scratch the floor. However, it is recommended to clean the pulley regularly to prevent sand and stones from getting stuck and affecting the sliding effect.

About Retro Planter Stand

Q1: How is the load-bearing capacity of the flowerpot rack? How heavy a flowerpot can be placed?
A1: Load-bearing capacity varies depending on the material and structure:
Metal type: Usually can bear a load of 10 to 30 kilograms, suitable for medium-sized potted plants.
Wooden type: The load-bearing capacity is slightly lower (5 to 15kg), and it is necessary to pay attention to moisture-proofing and pest prevention.
It is recommended to choose based on the total weight of the flowerpot, soil and plants to avoid deformation caused by overloading.

Q2: Is the flowerpot stand suitable for outdoor use?
A2: If marked as "suitable for outdoor use", it is usually treated with anti-rust (such as galvanized metal) or anti-corrosion wood. Unprotected vintage items are recommended to be placed on a rain-sheltered balcony or indoors to avoid prolonged exposure to sunlight and rain.

Q3: Can the height of the flowerpot rack be adjusted?
A3: Most retro styles are fixed designs, with height matching common small and medium-sized potted plants (such as succulents, pothos, and petunias). If adjustment is needed, you can choose the modular assembly style or customize it.

Q4: What should I do if the metal flower pot stand gets rusty?
A4: Minor rust stains can be wiped with white vinegar and baking soda, and then reapplied with anti-rust paint. Avoid damp environments in daily life and clean regularly with a dry cloth.

About Metal Hanging Planter Basket Pot with Coco Coir Liner

Q1: What is the function of the Coco Coir Liner? Does it need to be replaced?
A1:The coconut palm lining can keep the soil moist and well-ventilated, and at the same time prevent the soil from leaking out through the gaps. It is natural and environmentally friendly, but it may gradually decompose after long-term use (1-2 years). It is recommended to check and replace it regularly.

Q2: Is storage necessary in winter?
A2: If the temperature drops below 0°C, it is recommended to move the flowerpot basket indoors or empty it and store it dry to prevent the metal from becoming brittle and the coconut palm from cracking due to freezing.

Q3: Will the coconut coir lining get moldy? How to prevent it?
A3: Mold may breed in a humid environment. Suggestion:
Avoid overwatering and keep the lining well-ventilated and dry.
Regular checks should be conducted. If mold spots are found, they can be gently wiped with diluted white vinegar (1:10).

Q4: Which plants are suitable for planting?
A4: Recommended pairings
Hanging plants: Ivy, million bell, love vine.
Flowering plants: geranium, petunia, upside-down golden bell.
Herbaceous plants: Mint, basil (regular pruning is required).